TERMS & CONDITIONS
The Reflective Way
Last Updated: November 2025
These Terms & Conditions ("Terms") govern your use of The Reflective Way's website (thereflectiveway.com) and services. By accessing our website, purchasing our services, or engaging in coaching with us, you agree to be bound by these Terms.
Please read these Terms carefully before using our services. If you do not agree with any part of these Terms, you should not use our website or services.
Business Information:
PINEDA RIOS SILVIA PAOLA
Tax ID (RUC): 1716110091001
Location: Quito, Ecuador
Email: silvia@thereflectiveway.com
Website: thereflectiveway.com
The Reflective Way offers the following professional travel coaching services:
Format: Single 60-minute 1:1 coaching session
Price: US$150
Purpose: Introductory reflective session to explore intentional, nervous-system-safe travel and determine if coaching is right for you
Includes: Pre-session preparation form, guided exploration, personalized next steps, and post-session reflection guide
Format: 9-session program over approximately 3-4 months
Price: US$1,797 (3 payments of US$599) OR US$1,697 (pay in full - save US$100)
For: Women with an upcoming trip (ideally 6+ weeks away)
Phase 1: 3 intensive 60-minute sessions (pre-trip preparation)
Phase 2: 3 flexible 15-20 minute check-ins + asynchronous support (during travel)
Phase 3: 3 intensive 60-minute sessions (post-trip integration)
Format: 9-session program over 22 weeks (approximately 5 months)
Price: US$1,797 (3 payments of US$599) OR US$1,697 (pay in full - save US$100)
For: Women without an upcoming trip who want transformation now
Phase 1: 3 sessions over 6 weeks (rediscovering your travel self)
Phase 2: 3 sessions over 9 weeks (extracting your travel magic)
Phase 3: 3 sessions over 7 weeks (living your travel self daily)
Free 30-Minute Clarity Call: Complimentary exploration session (no payment or commitment required)
Digital guides, lead magnets, and educational content: Available for download on our website
We accept payments securely via PayPal. Credit and debit cards are accepted through PayPal (you do not need a PayPal account to complete payment).
All prices are listed in USD (United States Dollars)
Prices are subject to change, but the price in effect at the time of your purchase will apply to your service
For Transformative and Reflective Travel Coaching Programs, you may choose:
Option 1: Pay in Full
US$1,697 (one-time payment)
Save US$100 off the regular price
All 9 sessions secured immediately
Option 2: 3-Payment Plan
3 payments of US$599 each (total: US$1,797)
Payment 1: Upon booking (secures Phase 1)
Payment 2: Due before Phase 2 begins
Payment 3: Due before Phase 3 begins
Important: Payments are tied to service delivery (when each phase begins), not calendar dates. You will receive a PayPal payment link for each subsequent payment when it is due.
Payment is required in full (or first payment for programs) before scheduling sessions
Scheduling proceeds once payment is confirmed
For programs: Subsequent payments (Payment 2 and Payment 3) are due before each respective phase begins
Sessions are scheduled at mutually agreed-upon times
You will receive a booking link after payment is confirmed
A confirmation email with session details (date, time, video call link) will be sent
All coaching sessions are conducted via online video call
You may reschedule sessions with at least 48 hours' notice without penalty. Contact us at silvia@thereflectiveway.com to reschedule.
48+ hours' notice: Session will be rescheduled at no charge
Less than 48 hours' notice: Session may be forfeited (emergency exceptions considered on a case-by-case basis)
Failure to attend a scheduled session without prior notice will result in forfeiture of that session with no refund or replacement.
Payment is required in full before scheduling
No refunds once the session has been completed
If you cancel before your first session of Phase 1:
Refund of Payment 1 minus US$150 administrative fee
Once the first session of Phase 1 has been completed:
Payment 1 is non-refundable (services already delivered)
You are not obligated to pay Payment 2 or Payment 3 if you choose to discontinue
Payment links for Phase 2 and Phase 3 will only be sent when each phase is ready to begin
Payments for completed phases are non-refundable
You may discontinue without obligation to pay for the remaining phases
If you paid in full (US$1,697):
If you discontinue after completing only Phase 1:
Refund of US$948
(Calculated as: US$1,697 - US$150 admin fee - US$599 value of Phase 1)
If you discontinue during or after completing Phase 2:
Refund of US$349
(Calculated as: US$1,697 - US$150 admin fee - US$599 Phase 1 - US$599 Phase 2)
Non-refundable after starting Phase 3 (client received majority of program: all preparation + during-travel support + at least 1 integration session)
48 hours' notice required to cancel or reschedule an individual session without penalty
No-show or cancellation without proper notice: Session is forfeited and will not be replaced
All program sessions must be completed within 6 months from the date of Payment 1
If you do not schedule or complete sessions within this timeframe, unused sessions will be forfeited with no refund
Extensions may be granted in cases of documented emergency at the discretion of The Reflective Way
If The Reflective Way cancels a session:
You will be offered alternative dates to reschedule
If you are unable to attend rescheduled sessions, a full refund for that session will be provided
Emergency exceptions (serious illness, family emergency, natural disaster) will be considered on a case-by-case basis at the discretion of The Reflective Way. Documentation may be requested.
We strongly encourage booking a Free 30-Minute Clarity Call before purchasing any paid service to ensure travel coaching is the right fit for you.
By using our services, you agree to:
✓ Provide accurate and complete information when booking and during sessions
✓ Attend scheduled sessions on time and prepared to engage fully
✓ Complete any agreed-upon exercises, reflections, or preparation materials between sessions
✓ Make payments as agreed and on time
✓ Be open, honest, and take responsibility for personal growth and decisions
✓ Engage in coaching in good faith, with openness and honesty
✓ Respect confidentiality (do not record sessions without prior written consent)
✓ Provide timely notice for cancellations or rescheduling (at least 48 hours)
Important Disclaimer:
Travel coaching provided by The Reflective Way is not a substitute for therapy, counseling, medical treatment, or mental health care.
Silvia Pineda Ríos is a Certified Travel Coach (Travel Coach Network, ICF-aligned), not a licensed therapist, psychologist, or medical professional.
Travel coaching:
Supports personal growth, emotional insight, and nervous system regulation through intentional travel practices
Can complement therapy, but does not replace it
Does not diagnose or treat mental health conditions
Important: Travel Coaching does not replace medical, psychological, or legal advice. Clients with mental health conditions are encouraged to seek appropriate licensed professionals.
✓ Emotional preparation for travel
✓ Intention-setting and boundary-setting practices
✓ Nervous system regulation and grounding practices
✓ Reflective practices for during and after travel
✓ Integration of travel insights into daily life
✓ Support for using past travel memories to access restoration
❌ Travel planning, logistics, or itinerary creation
❌ Flight bookings, hotel reservations, or accommodation arrangements
❌ Therapy, counseling, or medical advice
❌ Legal or financial advice
❌ Guaranteed specific outcomes or results
To the fullest extent permitted by law:
The Reflective Way and Silvia Pineda Ríos are not liable for any indirect, incidental, or consequential damages arising from use of our services
Our total liability for any claim is limited to the amount you paid for the service in question
We make no guarantees about specific outcomes or results from coaching
You participate in coaching at your own risk and discretion. The Client remains fully responsible for all decisions and actions taken.
All information shared during coaching sessions is strictly confidential and will not be disclosed to third parties, except:
With your explicit written consent
When required by law (e.g., court order)
To prevent harm to yourself or others (e.g., risk of harm to self or others, child abuse)
You agree:
Not to record sessions without prior written consent
To respect the confidential nature of the coaching relationship
All coaching materials, tools, frameworks, exercises, guides, and content provided by The Reflective Way remain the intellectual property of Silvia Pineda Ríos.
Materials are for personal use only and may not be copied, shared, distributed, reproduced, or used for commercial purposes without prior written permission.
✓ Download free resources for your personal, non-commercial use
✓ Share links to our website on social media or with friends
❌ Reproduce, distribute, sell, or republish our content without written permission
❌ Use our materials for commercial purposes or resale
❌ Modify, adapt, or create derivative works from our content
❌ Remove copyright notices or attributions from any materials
Unauthorized use of our intellectual property may result in legal action.
Either party may terminate this Agreement with written notice. Upon termination:
Future sessions will be canceled, and access to services will end
Eligible refunds will follow the cancellation and refund policy outlined above
Termination does not affect obligations already incurred (e.g., payment for completed sessions)
These Terms & Conditions are governed by the laws of Ecuador (the Travel Coach's country of residence).
Any disputes arising from these Terms will be subject to the jurisdiction of Ecuador.
For international clients: By using our services, you consent to the jurisdiction of Ecuador.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of law, the remaining provisions will continue in full force and effect.
These Terms & Conditions, together with our Privacy Policy and any signed Travel Coaching Agreement, constitute the entire agreement between you and The Reflective Way regarding your use of our website and services.
Any amendments, modifications, or additions to these Terms must be made in writing and agreed upon by both parties.
We may update these Terms & Conditions from time to time. Changes will be posted on this page with an updated "Last Updated" date at the top.
Your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms. We encourage you to review these Terms periodically.
If you have any questions, concerns, or feedback regarding these Terms & Conditions, please contact us at:
Email: silvia@thereflectiveway.com
Website: thereflectiveway.com
By using The Reflective Way's website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy.
The Reflective Way
Silvia Paola Pineda Ríos
Tax ID (RUC): 1716110091001
Quito, Ecuador